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Privacy Policy

We are committed to protecting Your personal information. We have created this Privacy Policy to let You know what information We collect when You use Our Services, why We collect this information and how We use the collected information. Please note that this Privacy Policy will be agreed between You and the Group being bwin.party digital entertainment plc together with its Group companies as defined in the Terms and Conditions of Use ('bwin.party','We', 'Us' or 'Our', as appropriate). We may periodically make changes to this Privacy Policy and will notify You of these changes by posting the modified terms on Our Platforms. We recommend that You revisit this Privacy Policy regularly.

We consider information that may be used to identify an individual, including, but not limited to, first and last name, date of birth, credit card information, home or other physical address, email address, phone number or other contact information, profile picture and friends list to be Personal Information ('Personal Information'). You may be asked to provide Personal Information when You use Our website, register for an account or to use the Services. The Personal Information that We collect may include information such as: contact information (including telephone number), shipping information, billing information, transaction history, website usage preferences, and feedback regarding the Services. This information is held by Us on servers based in Gibraltar and elsewhere from time to time. In addition, when You interact with the Services, Our servers keep an activity log unique to You that collects certain administrative and traffic information including: source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used. This information is essential for the provision and quality of the Services. We do not collect Personal Information about You on the Services without Your knowledge.

We use the Personal Information We collect from You to deliver Our Services, to provide customer support, to undertake necessary security and identify verification checks, to process any of Your online transactions, to post in-game activity to Your newsfeed and share content with other players which may lead to Loyalty Points, Points or Rewards (such activity can be controlled in Your privacy settings), to assist Your participation in third-party promotions, meet certain business requirements and for any other purpose related to the operation of the Services. As such, We may share Your Personal Information with Our carefully selected partners (which will include any other parties which such partners have entered into data sharing arrangements with). Your Personal Information may also be used by Us to provide You with: (a) promotional offers and information regarding Our products and services; and (b) promotional offers and information regarding the products and services of Our carefully selected partners, in order to better provide You with a range of products and services and improved customer service. From time-to-time, We may request information from You via surveys or contests. Participation in these surveys or contests is completely voluntary, and, therefore, You have the choice of whether or not to disclose such information. Information requested may include contact information (such as name, correspondence address and telephone number), and demographic information (such as zip or postal code or age). By accepting any contest prize or winnings from Us, You consent to use of Your name and likeness for advertising and promotional purposes without additional compensation, except where prohibited by law. Unless You have elected not to receive promotional information, We may also use Your Personal Information (including Your email address and phone number) to provide You with information regarding Our products, services and promotions, including other gaming products (including online poker, casino, betting, games) and products and services from third parties carefully selected by Us.

You may 'opt out' of receiving any promotional communications either by choosing to opt out where such option is made available on Our sites or the Services or in an email You receive from Us, or at any time by sending an email, or by writing to Us at Customer Service, Suite 711, Europort Gibraltar, under company number 93313. In addition, You may contact Us at this address if You: 1) want to confirm the accuracy of the Personal Information We have collected about You; 2) would like to update Your Personal Information; and/or 3) have any complaint regarding Our use of Your Personal Information. If requested, We will (a) update any information You have provided to Us, provided that You provide evidence as We may reasonably require for such changes, or (b) mark any information to prohibit future use for marketing purposes. For the avoidance of doubt, nothing in this Privacy Policy shall prevent Us from retaining Your Personal Information where We are required to do so by law.

privacy@demolink.org